Reporting to: CEO
Job Summary: The Global Supply Chain + Logistics Lead will take ownership of our product’s journey, from sourcing materials to ensuring it meets the customers demands. They will work extensively with the leadership team to create value, mitigate risk, and deliver a competitive advantage for Marcatus. With a primary focus on sourcing goods and materials to optimize market conditions and demand planning.
General Accountabilities
Work with Marcatus QED management team to develop company’s short and long-term goals, and plans/executes logistics strategy to enable the company to achieve those goals
Extraction of issues from voice of clients, find issues on site and warehouse and identification of the root cause
Negotiate prices with service providers for warehouse operations and deliveries while managing vendors to building up a win-win relationship
Maintaining Best in Class service to our clients
Drive continuous improvement within the Supply Chain function
Collaborate effectively with a team of cross-functional leadership challenged to manage the profitability of regional business
Coach and develop team members and lead initiatives
Key Accountability – Manage Ocean Freight Business (40%)
Optimize and stabilize global logistics situation by working with freight forwarder to deliver products/raw materials on time
Develop, establish and nurture relationships with shipping companies (i.e. Maersk)
Develop strong SOPs for Marcatus QED – specific clients or for overall business
Risk analysis and mitigation
Evaluate the transit time and service quality for each lane from each production country, collecting congestion information to flexibly change shipping methods to achieve shortest lead time
Visualize shipping progress and make necessary changes for the business plan by collaborating with other departments
Key Accountability – Analyze and Minimize Shipping Costs (40%)
Working with Finance Lead, create and manage budgets, play a critical role in P&L reviews and strategic planning/forecasting
Manage total supply chain cost for region, striving to achieve lowest delivered cost of goods
Maintain and improve Logistics metrics (KPIs)
Develop a reporting structure for logistics
Determine strategic initiatives to improve cost
Focus on effective and cost-efficient means for production planning and inventory control
Properly manage day to day budget forecasts
Key Accountability – Provide agile support to the CEO/Leadership team (20%)
Willing/able to jump into different projects to provide support and leadership
Lead/conduct in-depth analyses of existing business, prepare recommendations and implement solutions
Resolve exceptions to daily operations and maintain contingency plans for time sensitive operations (unscheduled absences, production issues, systems malfunctions, inventory exceptions, transport equipment issues)
Our ideal candidate:
Entrepreneurial attitude – you take ownership of your wins and losses
Curiosity, sense of exploring to truly understand situations and people
Ability to execute and follow through a sales plan
Strong project and financial management skills
Exceptional communication and interpersonal skills to lead and collaborate with cross-functional / multicultural teams (operations, sales, product development, logistics, etc.)
Proven ability to work within diverse/multicultural teams, and bridge cultural gaps
Skilful, tactful ability to find solutions, manage and negotiate with clients to identify opportunities, and achieve positive results for all.
A keen interest in people, exceptional customer service skills and follow-through.
Strong problem-solving and strategic planning skills
Proven ability in working within a dynamic, fast-paced environment with high ambiguity
Desired Skills and Experiences
Bachelor’s or Master’s degree in supply chain, logistics, economics, business, or similar field
8+ years of working experience with supply chain operations and reforms while having a management perspective at retail companies and 3PL companies
5+ years of experience with retail logistics, e-commerce logistics, warehousing and distribution
Strong business and financial acumen and solid supply chain background
Experience managing multiple cross-functional projects simultaneously
Strong negotiation and interpersonal skills, written and verbal communication skills
Advanced user of Microsoft Office Suite
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