MedSpa Partners Looking for Medical Aesthetics Front Desk at St. Catharines, ON Full Time

What we are about:

MSP is a group of Canada’s leading Medical Aesthetics clinics with the goal of providing world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.

Our MSP core values are: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY

MSP is excited to expand its Patient Experience team to meet the growing demand for its awarding-winning clinic. Joining our clinic will provide the ideal candidate for the benefits of being trained by our first-class Patient Experience team.

At MSP, we pride ourselves on offering our dedicated clients a five-star luxury experience and care. As part of the MedSpa Partners Inc. family, we offer the same dedication to our team member’s career development, advancement, and satisfaction.

What you are about:

You are a highly motivated individual who is dynamic, has a passion for people and the industry. The member of our Front Desk team has an uplifting attitude, a strong sense of self and is always looking to develop and grow both personally and professionally. You have a deep caring and composed attitude that reflects in your work. You are obsessed with service excellence and a passion for all things beauty. You take pride in your appearance as much as you do at excelling at your job. You are great at promoting and do not shy away from sales. If this description illustrates who you are, check out the hard and soft skills below, and let us know if you want to explore this opportunity.

Do you have what it takes?

· Previous reception, front of house or concierge experience (Required)

· Previous experience in the Medical Aesthetician Industry (bonus) and a passion for Skincare and Beauty (preferred)

· Proficiency in Windows Office, Windows Publisher and EMR

· Retail Sales Experience (beneficial)

· Outstanding communication and patient rapport (Required)

· Possess a professional demeanor, polished and poised in appearance

· Strong Administrative and phone skills

· Outgoing and welcoming persona

· Premium ticket payment processing

Responsibilities:

· Provide five-star holistic, ethical, and integral care to our dedicated patients, be the welcoming face of the clinic.

· Manage the patient registration process, promoting retail products and services, loyalty programs, and Patient management system.

· Billing and Invoice management.

· Maintain patient flow and wait for room management.

· Effect the use of a variety of communication platforms and software.

· Work effectively both independently and in teams.

· Maintain patient privacy and confidentiality.

What you can expect from us:

We offer competitive rates and industry incentives.

Generous staff treatments, procedures, and discounts

Job Type: Full-time

Salary: From $20.00 per hour

Additional pay:

Schedule:

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (preferred)