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At Northwest, we do things a little differently. Northwest was started in 1955 and continues to operate 65 years later, with the same commitment to safety and service excellence. As a family business, we operate on the principle that our customers and our team members are part of the Northwest family, and this belief is reflected in everything we do. From supporting the community, to developing safety initiatives, at Northwest, people are the priority.
Currently, we are hiring a Dispatch Operations Supervisor to join our Calgary office. Reporting to the Director of Operations, this position will have a mixture of dispatching and administrative responsibilities.
Job Description:
- Coordinating daily workflow for trucks, trailers, and drivers
- Managing fleet resources according to availability and schedules
- Working with Maintenance on coordination and planning of equipment servicing
- Ensuring driver compliance for online orientations
- Planning and scheduling for plant interruptions, outages, haul diversions, holidays, etc.
- Reviewing driver documents for accuracy and approving billable & payable hours
- Reviewing dispatch schedules and plant details daily and strategically re-evaluating plans to respond to changes
- Communicating with customers and drivers to ensure optimal operations and customer satisfaction
- Site and field visits as required
Job Requirements:
- 1-year experience in Dispatch, Operations, Logistics, or Scheduling
- Post-secondary education or training is an asset
- Advanced Google Drive and computer skills
- Experience with TMW system an asset
- Exceptional critical thinking and problem resolution skills
- High level of attention to detail, with impeccable organizational abilities
- Process-driven individual, who excels at executing tasks from conception through to completion
- A motivated individual with an uncompromising commitment to safety.
Why You Should Chose Northwest:
- Everyone is treated like a member of our Northwest family
- We offer competitive salaries
- Health, Dental and Extended Benefits after 3 months
- Health/Wellness Spending Account
- Registered Retirement Savings Plan (RRSP) matching
- Semi-annual Education Fund Scholarship opportunities for you and your family members
We look forward to reviewing your application soon but please note, that due to the volume of applications, we will likely be responding only to those applicants chosen for an interview. Thank you for your interest!Northwest Tank Lines is a family-owned, oil and gas transportation company operating in Western Canada. Currently, we are hiring an Operations Supervisor (Dispatcher) to join our Edmonton/Sturgeon office.
In this full-time Operations role, the successful applicant will be highly process-driven with strong problem resolution and logistical coordination skills. Our Operations team works on a 7/3, 7/4 schedule which includes alternating weekend days. We work in a friendly, dynamic team environment and are searching for a progressive candidate to help grow Northwest Tank Lines through continuous improvement and innovation.
Job Description:
- Coordinating daily workflow for trucks, trailers, and drivers
- Managing fleet resources according to availability and schedules
- Liaising with Maintenance on coordination and planning of equipment servicing
- Planning and scheduling for plant interruptions, outages, haul diversions, holidays, etc.
- Reviewing driver documents for accuracy and approving billable & payable hours
- Reviewing dispatch schedules and plant details daily and strategically re-evaluating plans to respond to changes
- Working closely with Admin, HSE, and HR departments
- Communicating with customers and drivers to ensure optimal operations and customer satisfaction
- Site and field visits as required
Job Requirements:
- 1-year experience in Dispatch, Operations, Logistics, or Scheduling
- Post-secondary education or training is an asset
- Advanced Microsoft Excel and computer skills
- Experience with TMW system an asset
- Exceptional critical thinking and problem resolution skills
- Aptitude to apply knowledge & experience to “see the big picture”
- Ability to work with a dynamic team, in a dynamic industry
- High level of attention to detail, with impeccable organizational abilities
- Process-driven individual, who excels at executing tasks from conception through to completion
- Professional, prompt communication skills – both internal & external
- A motivated individual with an uncompromising commitment to safety
To make sure we hire and keep the best, Northwest offers competitive wages, great benefits, and a professional office. If you are interested, we look forward to hearing from you!
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care
Supplemental pay types:
- Bonus pay
Experience:
- Dispatching: 1 year (preferred)
Work Location: One location
