The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
The Technical Specialist is challenged with handling inquiries for our clients (internal and external), partners and colleagues. Acting as the second level of support for clients, the day-to-day tasks consist of:
The ideal candidate for the role is a person who can apply what they know to a new, unknown situation and flex their problem-solving muscles. They are motivated by technical challenges with often, unclear causes and solutions. A person who understands that there are often several ways to approach a customer’s reported problem, work hand in hand with their teammates to make things right by the client and finally, report the feedback to the business so we can prevent future incidents.
The candidate should have the time management skills necessary to be able to manage their schedule between inbound interactions, research their pending cases/issues, reach out to clients to deliver the solution, and ensure their satisfaction.
Key responsibilities include, but are not limited to:
Qualifications include, but are not limited to:
Working Language
Benefits
Nuvei offers a wide variety of benefits which include:
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
Company Description Job Description Profile Kitchen Craft is currently looking for professional a phone based Bilingual Customer Service Representative to...
Apply For This JobOur team is growing! We are a state-of-the-art dental office with a well-established patient base and a busy, productive schedule....
Apply For This JobCompany Description Matco Moving Solutions is one of the longest standing moving companies in Alberta, Northwest Territories and Yukon. Our...
Apply For This JobWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer....
Apply For This Jobhold a relevant post-secondary degree or diploma or certification from a recognized institution in a relevant field (e.g., computer science,...
Apply For This JobWe are looking to add friendly and hard working team members. Key Responsibilities: GENERAL ACCOUNTABILITY: Responsible & Accountable for: Supervises...
Apply For This Job