The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the provincial online store for recreational cannabis in Ontario and are the exclusive provincial wholesaler to authorized private retail stores.
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.
About the Role
The Senior ServiceNow Analyst will be responsible for working with internal and external stakeholders to execute the business analysis activities required to deliver projects and enhancements led by the IT Service Optimization and Projects (ITSOP) team. This role will be primarily responsible for BA activities for the ServiceNow core platform and modules. There will also be opportunities to work on projects that support other operational initiatives across the organization.
The Senior ServiceNow Analyst will use their expertise with the ServiceNow platform to design the solutions and workflows required to optimize OCS internal operations based on ITIL best practices. In addition to ongoing maintenance and operational enhancements the key initiatives for the following year include deploying: Configuration Management Database, Hardware Asset Management Pro and Employee Center.
About Your Day
About You
Remote Work
About the Job
City: Toronto, ON
Employment Type: Full Time, Permanent
Required Travel: none
We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs
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