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Additional Skills
Address customers’ complaints or concerns
Train staff in job duties, sanitation and safety procedures
Prepare budget and cost estimates
Establish methods to meet work schedules
Hire food service staff
Work Setting
Restaurant
Food service establishment
Fast food outlet or concession
Catering firm
Specific Skills
Supervise and co-ordinate activities of staff who prepare and portion food
Supervise and check delivery of food trolleys
Prepare food order summaries for chef
Prepare and submit reports
Maintain records of stock, repairs, sales and wastage
Establish work schedules
Estimate and order ingredients and supplies
Ensure food service and quality control
Must have knowledge of the establishment’s culinary genres
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Combination of sitting, standing, walking
Standing for extended periods
Walking
Bending, crouching, kneeling
Ability to Supervise
5-10 people
Personal Suitability
Effective interpersonal skills
Team player
Excellent oral communication
