Log In
Sign Up
Title: Ocean Imports Coordinator
Location: Dorval
Our client in Dorval has been leading in the international transport and logistics industry for over 20 years.
Under the supervision of the Supervisor of the Ocean department, the agent must handle all ocean import shipments for our customers while ensuring an exceptional customer service.
If this role interests you, apply now!
Advantages
- Permanent full time position
- Monday-Friday flexible start-end time (35 hour work week)
- Hybrid model (4 days in office, 1 days at home) after training
- Competitive Salary depending on experience (58-65k)
- Profit sharing paid yearly depending on performance
- Benefits (dental, medical, life insurance and more) paid 50% by employer
- 5 sick days
- 3 weeks vacation (negotiable)
- RSP match up to 2.5% after 6 months
- Online medical system (dialogue)
- Employee Assistance program
- Room for advancement
Responsibilities
- Read, reply and follow-up emails with clients, agents, suppliers and colleagues.
- Complete the necessary documentation for imports
- Make the reservation with carriers, ship vessels, road carriers and any other service providers.
- Negotiate prices with suppliers and prepare quotes for clients.
- Find logistics solutions adapted to our customers’ needs.
- Follow up on shipments with our suppliers and keep our customers informed.
- Establish fluid and complete communication with our network of agents in order to ensure a great result in goods transportation.
- Provide exceptional customer service (informative, explanatory, negotiating, convincing)
- Enter the data for selling/costing in our computer system for each shipment with accuracy according to previously negotiated agreements.
- Issue the invoice and support documents to the customer via our computer system.
Qualifications
- Must reside in Quebec (Montreal)
- Minimum 3 years experience in Ocean Imports (Freight Forwarding)
- Bilingualism in written and spoken French/English.
- Experience with Cargowise
- Demonstrate autonomy, initiative and resourcefulness
- Ability to perform multiple tasks simultaneously
- Adopt a positive attitude at work, even in difficult situations
- Demonstrate a constant desire to satisfy the customer
- Detail-oriented
- Ability to work under pressure with a high volume of files
Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon:
melissa.cumetti@randstad.ca
philippe.pilon@randstad.ca
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
- https://www.linkedin.com/in/philippepilon/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
