SGS Looking for Data Validation Coordinator at Mississauga, Ontario, Canada Full Time

Make an impact with SGS! With more than 97,000 employees and 2,600 offices and laboratories across the world, SGS is a silent force working hard behind the scenes to deliver quality and integrity to businesses across nine industries.

Job Description

• The primary purpose of this role is to efficiently and effectively review & validate the self-assessment questionnaire submissions of supplier organizations against a set of agreed criteria/program rules.
• Direct supplier support by voice and email (& chat) will be required.
• Engage with suppliers verbally and via written communication to resolve discrepancies or inconsistencies within the SAQ
• Highlight incomplete data fields within the SAQ and work with the supplier to resolve
• Ensure the submission is in line with program (client) expectations and requirements
• Any other task to ensure customer data is progressed at any other stage of the supplier process
• Identify any problems or issues within the supplier process and escalate as required
• Maintain an accurate and up to date contact log of all customer communication using appropriate back-office tools

Qualifications

• Bachelor’s Degree in a relevant field
• Minimum 3 years of experience in customer service, data validation or similar roles
• Experience/understanding of HSEQ management systems and terminology.
• Knowledge of audit and assessment processes
• Advanced administrative and customer care experience, ideally within medium to large organizations
• Confident in dealing with people of all levels within a variety of organizations
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.

Additional Information

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.