Southern Alberta Institute of Technology (SAIT) Looking for International Student Engagement Coordinator at Calgary, Alberta, Canada Full Time

Studying abroad is an incredible — and sometimes daunting — experience. SAIT’s International Centre is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities, and have experience supporting and mentoring international, we want to meet you.

The Opportunity

SAIT’s International Centre is seeking an International Student Engagement Coordinator. The International Student Engagement Coordinator reports directly to the Manager, International Student Support. It is an integral role that provides supervision, guidance, and coordination for the IC Office Assistants, student volunteers, and student leaders to ensure that IC’s (and by extension SAIT’s) systems, processes, and functions are the best in class.

In addition, this role acts as a liaison with internal and external collaborators to advocate, promote and provide student engagement programming and opportunities for international students. The incumbent will work to enrich and enhance the experience of SAIT’s international student population that takes place outside of the classroom. This will be accomplished by fostering the personal growth of students through student leadership programming, wellness initiatives, and community building.

The Role

• Student Staff, Leaders and Volunteers Coordination and Supervision
• Overall supervision and coordination of IC office assistants, student leaders and volunteers – including but not limited to orientation and onboarding, role support, scheduling monitoring and shift allocation, shift coverage, timesheets, and ongoing student staff training and guiding day-to-day operations based on the direction of the Manager, International Student Support
• Review student applications and participate in the hiring process for student staff, leaders and volunteers
• Set up and track student staff KPIs
• Documents and addresses volunteer and staff concerns
• Ensures that volunteers and staff regularly receive feedback on their performance
• Recognizes volunteers and staff through both formal and informal appreciation measures
• Coordinating IC office assistants, student leaders and volunteers for student-led initiatives and events (eg: Calling Program, Airport Welcome Booth)
• Hold weekly/monthly meetings with IC office assistants, student leaders and volunteers and provide professional development opportunities
• Lead, coach and motivate student staff to achieve personal and department goals
• Event Management
• Coordinate with IC office assistants, student leaders and volunteers to design student-led programming
• Create, implement, and deliver new ideas for events and initiatives
• Create, manage, plan and initiate marketing for engagement events, including the materials, logistics and scheduling
• Conceptualizing creative content appropriate to current trends and international population
• Create content from photography, videography to graphic design through Adobe Suite and/or Canva
• Utilizing scheduling platforms (Hootsuite) and social media platforms (Instagram and Facebook) in addition to the bi-weekly newsletter
• Communicate with campus and external partners regarding collaborations for student-led initiatives
• Attend the events to manage staff and volunteers’ tasks and ensure the proper flow of the event
• Host events and act as the lead contact for the IC department by developing and implementing strategies to facilitate a two-way flow of information between stakeholders and the international student population
• Coordinate budgets for events supplies, décor and catering needs with Manager, International Student Support ensuring all institutional purchasing policies and budget expectations for each fiscal year are met
• Research and survey current and incoming international student trends to assess the type of programming and events that will assist and improve student engagement
• Evaluating events through feedback and applying appropriate changes to future programming

Qualifications & Experience

• Minimum
• Bachelor’s degree in a related field required
• 3-5 years’ experience in organizing events
• Experience supervising or coordinating a team of volunteers/student staff
• Experience leading and providing direction to a diverse and dynamic team
• Advanced knowledge in MS Office Suite required
• Availability to coordinate and deliver programming on evenings and weekends as needed
• Preferred
• Knowledge of Banner and D2L considered an asset
• Knowledge of Adobe Creative Suite is a strong asset
• CVA (Certification in Volunteer Administration) is a strong asset
• Skills
• Strong analytical skills combined with high attention to detail and accuracy required
• Strong organizational and communication skills, as well as exceptional interpersonal skills required
• Experience facilitating or providing training to a diverse group
• Training, mentoring, advising, and leading students (both individually and as groups)

Job classification: INFORMATION OFFICER II – A5068

Salary range: $64,646.40 – $77,001.60

Hours Per Week: 40

Position End Date: 11/01/2025

Posting closing date: October 11, 2023

A flexible Hybrid work model can be offered for this role in accordance with SAIT guidelines

View a summary of our benefits and perks for salaried employees.

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT – so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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