Job Category
M&P – AAPS
Job Profile
AAPS Salaried – Student Management, Level C
Job Title
International Student Advisor, Scholarship Programs
Department
UBCO | Leadership | Okanagan | International Student Initiative
Compensation Range
$6,378.58 – $9,189.17 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
October 25, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Dec 31, 2024
This is a term position ending December 31, 2024
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The International Student Advisor, Scholarship Programs works within the International Student Initiative (ISI), in support of the ISI’s enterprise-wide mandate to meet the faculties’ international enrolment targets in undergraduate programs as well as in select other programs that have been identified as strategic initiatives for the University.
Recruitment and retention of international student talent through an exceptional international awards program supports faculty enrolment targets. It also enables UBC to compete effectively for outstanding international students with university peers in Canada, the US and abroad, and ensures access to UBC for a number of international students from diverse socio-economic backgrounds. The International Student Initiative is responsible for designing and maintaining scholarship programs that enable the university to meet its international undergraduate enrolment and diversity goals.
The International Student Advisor, Scholarship Programs, within the ISI has responsibility for the development, delivery and evaluation of innovative, responsive and professional programs and advising services. Further, the position is responsible for supporting and retaining the growing numbers of international award recipients enrolled in degree programs at both campuses, UBC Okanagan and UBC Vancouver, but with a particular focus on scholarship students at the Okanagan campus.
Additionally, the International Student Advisor, Scholarship Programs, provides recruiting and advising services to all prospective international students with the goal of encouraging well-qualified students to seek admission to the University’s undergraduate degree programs at both the Okanagan and Vancouver campuses. However the primary recruitment portfolio will focus on international entrance awards; adjudicating student applications and selecting the incoming cohort of award recipients, providing recruiting and advising services for recipients of UBC’s flagship programs, Outstanding International Scholars and International Major Entrance Scholarship, as well as for prospects for the International Scholars program and all other awards and financial assistance programs funded by the International Student Initiative.
The incumbent works within the ISI and collaboratively with the Global Engagement Office (GEO) (Okanagan) and International Student Development (ISD) (Vancouver). In addition, the incumbent will work directly with faculties, the UBCSUO, Enrolment Services, departments across the University as well as schools, organizations, and international educators in the local, domestic, and international community. The incumbent manages, executes and assesses the efficacy of a wide range of developmental and advising services in a variety of campus settings.
Organizational Status
The International Student Advisor, Scholarship Programs reports to the Director, International Student Initiative, Okanagan Campus on a strategic basis and to the Manager, International Recruitment, Scholarship Programs on an operational basis. In regards to professional practice in international student advising, the incumbent works collaboratively with members of ISI staff at both the UBC Okanagan and UBC Vancouver campuses, the Global Engagement Office (GEO) on the UBC Okanagan campus and the International Student Advising (ISA) Office on the UBC Vancouver campus. The incumbent supervises student staff, works collaboratively with fellow International Student Advisors and provides management to volunteers on a number of projects and events. The incumbent works closely and collaboratively with academic advisors, Enrolment Services staff and other faculty or staff involved with international students in the faculties and student service units to support the transition and retention to UBC of an increased number of international undergraduate scholarship students.
Work Performed
AS AN ISI TEAM MEMBER
Consequence of Error/Judgement
This position is responsible for providing effective advising services and delivering accurate information about services and supports available for international students, in particular scholarship recipients within the University’s undergraduate faculties. The dissemination of inaccurate information, exercise of poor judgment, without due tact and sensitivity, would result in the loss of confidence in UBC by the student, the student’s parents, and school counselors, and could jeopardize the student’s relationship with UBC. Poor performance in carrying out development and advising services would damage the University’s reputation abroad and at home. Providing inadequate or inappropriate support to students can have a devastating impact on UBC’s ability to recruit and retain students and severely damage UBC’s international reputation. Inadequate or inappropriate support given to students may result in significant distress for students and an inability for them to continue their studies. Inability to plan and carry out activities in a well-organized and professional manner could result in damaged relationships with internal and external stakeholders, lost opportunities and cost overruns. Poor performance would reflect negatively not only on the ISI, GEO and associated awards programs, but on the University as a whole. This would potentially deter international students from choosing UBC thus jeopardizing the University’s ability to meet its international student enrolment objectives.
Lack of cross-cultural sensitivity, empathy, bias awareness, and utilization of best practices and behaviors that promote inclusion/belonging can also cause serious misunderstanding and/or hardship for students, faculty and staff. Poor management of staff or volunteers may lead to inefficiency, discontentment or grievances.
Supervision Received
Works independently, in close consultation with the Director, ISI Okanagan and the Manager, International Recruitment, Scholarship Programs, as well as a member of the ISI Awards team. Works closely and cooperatively with other staff in the ISI, GEO and within the University to meet the goals and objectives of the International Student Initiative awards programs. Exercises initiative, diplomacy, tact, resourcefulness and sound judgment when representing the University. Must exercise cross-cultural sensitivity, an intersectional trauma-informed lens, and intercultural communication skills when advising students with diverse linguistic, social and cultural backgrounds. Must employ tact and diplomacy in interactions with parents of prospective and current students, with counselors and institutional representatives, as well as with faculty and staff at UBC.
Position is subject to annual performance reviews.
Supervision Given
Supervises student staff and manages numerous volunteers on projects, oversees projects and initiatives. Responsible for hiring, supervision, evaluation and termination of student staff. Responsible for on-going mentoring and professional development of student leaders.
Minimum Qualifications
Undergraduate degree in a relevant discipline.
Minimum of four to five years of related experience, or an equivalent combination of education and experience
Preferred Qualifications
While this position is eligible for a hybrid-work schedule as per UBC’s hybrid work policy, on-campus, in-office work is required for this student-facing position. This position is located at UBC’s Okanagan campus.
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