We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
About The Growth Operations Team
Thumbtack’s Growth Operations team is a tight-knit group whose mission is to connect strategy to execution and enable our front-line go-to-market teams. We serve as the cross-functional bridge between Sales and revenue supporting functions such as Product, Marketing, Internal Tools, and Finance. We take ownership of process, tooling and end-to-end experience of go-to-market teams in acquiring and maintaining Thumbtack’s network of professionals.
Who are we? We are well-rounded operational leaders with advanced skill sets in consultative process improvement, robust analytical decision making, strategic thought leadership, implementing effective tooling strategy, and in leading world class project management.
About The Role
The Sr. Manager, Sales Operations is a people-leader responsible for leading sales performance analytics, sales funnel efficiency, technology management and funnel data management. This role is mix of strategic project execution and maintaining day-to-day operations. This leader will oversee the Inside Sales technology stack and end-to-end sales and customer experience, including maintenance, improvements and strategy. This role leads cross-functional forums diving into performance metrics, detecting failure points, and driving improvement in processes. The right candidate will have a fanatical obsession with process efficiency, data, analytics, and driving improvements.
Responsibilities
What You’ll Need
If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
Bonus points if you have
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here .
Benefits & Perks
Learn More About Us
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected] .
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
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