Job Posting # 910994
Position: ADMINISTRATIVE ASSISTANT II – Palliative Care
Site: PRINCESS MARGARET CANCER CENTRE
Department: DEPARTMENT OF SUPPORTIVE CARE
Reports to: MANAGER, DEPARTMENT OF SUPPORTIVE CARE
Salary: $23.04 – $28.81 per hour
HOURS PER WEEK: 37.5
Status: Full-time Permanent
University Health Network (UHN) is looking for an experienced professional to fill the key role of Medical Administrative Assistant II in our Supportive Care Department.
Transforming lives and communities through excellence in care, discovery and learning.
The University Health Network, where “above all else the needs of patients come first” , encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN . The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning” , the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
The Department of Supportive Care (DSC) is made up of three divisions – Psychosocial Oncology, Cancer Rehab & Survivorship, and Palliative Care. This position is to support the Palliative Care team at the Princess Margaret Cancer Centre. The successful candidate will work closely with a multidisciplinary team to perform administrative tasks such as schedule patients, order tests, send and track community outreach referrals, etc.
The ADMINISTRATIVE ASSISTANT II exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide primary administrative support of palliative care physicians, including: acting in a moderately independent manner to maintain several electronic calendars including entering patient appointment information into databases for tracking purposes; utilizing considerable independence to coordinate and organize external community referrals ; utilizing knowledge of medical terminology and moderately advanced functions to provide word processing services to facilitate the production of moderately complex documents; organizing, modifying, and maintaining confidential electronic file retrieval methods, systems and/or formats; arranging small to mid-size formal and informal meetings/events; ensuring efficient operation of the office, within scope of authority; performing other related clerical support activities; performing cross-functional duties, as assigned or requested; performing other duties consistent with the job classification, as required.
Completion of a medical terminology course
Completion of Grade XII or recognized equivalent
Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent
Three (3) years related medical administrative support experience
Previous on-the-job word-processing, database and spreadsheet software experience; experience in a Microsoft Office environment
MS Teams experience an asset
Epic experience an asset
Experience with electronic scheduling tools
Excellent organizational, time management, and prioritization skills
Excellent verbal and written communication skills
Excellent interpersonal and customer service
Excellent knowledge of health care, organizational/office practices, procedures and standards
Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
Ability to maintain and protect patient confidentiality
Ability to produce high quality, reliable work in accordance with Hospital standards
Ability to work well under pressure
Ability to use good judgment in assessing difficult situations
Experience working in a health care environment an asset
Experience working in a teaching hospital environment an asset
Second language an asset
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
POSTED DATE: December 8, 2022 CLOSING DATE: December 23, 2022 or until filled
If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.
For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted. UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.