Location: Vancouver, British Columbia, CA, V6J-4Y3
Company: Wawanesa Insurance
We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may live and work anywhere that Wawanesa operates in Canada.
The Wawanesa Mutual Insurance Company, founded in 1896, is Canada’s largest mutual insurer, with $3.9 billion in annual revenue and assets of $10.5 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Western Canada. With more than 5,700 employees, Wawanesa proudly serves more than two million policyholders in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
The Inside Claims Representative I contributes to Wawanesa’s goal of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of small to moderate auto and/or property claims by means of telephone and written correspondence.
Job Responsibilities
Provide exceptional customer service
Interpret policy wordings, determine policy coverage and ensure appropriate reserving
Investigate losses to determine liability
Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
Negotiate with insureds, claimants, lawyers and insurers
Coordinate services with vendors and service providers
Adjust claims from inception to completion in a proactive manner
Maintain accurate records based on company standards and policies within the claims system
Perform other duties as assigned
Qualifications
Effective customer service skills demonstrating empathy and concern for customer satisfaction
Good communication skills, both written and oral
Good investigative and analytical skills
Good time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Good negotiation skills
College/University degree is preferred
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [email protected].
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
All Wawanesa job applicants are subject to Wawanesa’s Privacy Policy.
Who we are… Blendable is a young, exciting, employee benefits and solutions provider. We have an innovative, non-traditional way of...
Apply For This JobOverview: Are you someone with strong technical capabilities and a passion for transit and sustainable mobility? Do you enjoy building...
Apply For This JobJob Title: Intermediate Project ManagerCompany, Department: Nova Scotia Power, Information TechnologyLocation: Halifax, NSType of Employment: Regular, Full TimeClosing Date: January...
Apply For This JobCONNECTED. COMMITTED. CREATIVE. As a global team of 24,000+ connected employees in 46 countries, we pride ourselves in being the...
Apply For This JobClinical Team Associate – Pharmacist Medication Management Design Team Vancouver, BC The CST Clinical Team Associate is responsible to ensure...
Apply For This JobJob Description: Process Control Engineer – Redwater, Alberta, Canada At Nutrien, our Purpose is to grow our world from the...
Apply For This Job