Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?
ACCOUNTABILITY OBJECTIVE:
Under the direction of the General Manager, develops and implements residence specific sales and marketing programs to achieve occupancy targets.
BACKGROUND/QUALIFICATIONS:
Minimum grade 12. Post-secondary education with a preference to business administration, with a major in sales, marketing, communication or public relations, or a background in an industry related to the position: real estate, healthcare, or sales. Minimum five years of business experience, preferably in retirement, hospitality, healthcare or consumer sales sectors. Excellent verbal and written communication skills in the English language. Must be a self-starter. Must have a valid driver’s license and be willing to drive own vehicle. Must have proficiency with computers and able to use a CRM. Must be available for a flexible schedule, which will include weekends and/or evenings.
KEY RESPONSIBILITIES:
Participates in and contributes to the Verve Quality Improvement (VQI) program at the residence.
Markets residential suites in accordance with established sales procedures to ensure occupancy targets are met.
Develops both new and existing potential resident contacts through a structured marketing and follow-up program.
Facilitates and ensures a smooth transition for new residents:
Co-ordinates both internal and external public relations activities.
Conducts tours and acts as the internal and external referral source for all sales and marketing contacts and activities.
Marketing the residence:
Maintains statistics to evaluate sales and marketing effectiveness:
Implements the marketing objectives, policies and procedures of the residence.
Responds to resident inquiries and concerns; follows up with General Manager and department manager to ensure residents’ satisfaction.
Provides resident information for all departments by maintaining up to date resident room records, occupancy, daily census and informs all departments of resident movement/move-ins/move-outs.
Attends and participates in regional sales and marketing support meetings.
Ensures that model/show suites are clean and attractive on a daily basis.
Assists with department managers in planning and implementing resident programs and services based on residents’ needs and requests.
Performs other related duties as assigned or delegated by the General Manager.
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation.
Complies with all relevant corporate policies and procedures.
Completes all required annual mandatory training/education.
All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.
Job Types: Full-time, Permanent
Salary: $60,000.00-$65,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: One location
Expected start date: 2022-12-12
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