CHANEL Looking for Human Resources Generalist – Fashion Division at Toronto, Ontario, Canada Full Time

Location: CHANEL Toronto Office

Reports to: Human Resources Director

Contract: Full-time and Permanent Position

Travel: this role will require occasional, planned travels, cross-canada (BC, AB & QC.)

Your role @ Chanel:

We are looking for an HR Advisor (Generalist) for whom the main mission will be to support our Fashion division and retail teams, while partnering to manage employee experience, lead talent acquisitions, onboarding and learning and development.

What impact you can create at Chanel:

HR partnership initiatives & administration

• Maintain current processes in place: bi-weekly meetings with our boutique Directors, provide coaching, assist in employee meetings, evaluations, partner in the disciplinary processes, etc.
• Propose ideas for improving processes or procedures to maximize corporate performance.
• Develop talent integration tools / recognition initiatives and diversity and inclusion strategies.
• Conduct employee surveys (culture/engagement/interest, etc.).
• Champion the Fashion Peer mentor program.
• Lead the Fashion recognition awards.
• Build the Bi-weekly Newsletter.
• Lead and participate in various committees such as Health & Safety, D&I, etc.
• Etc.

Talent attraction/engagement/onboarding

• In collaboration with the Human Resources Director develop recruitment strategies.
• Provide coaching and training to managers regarding interviewing and hiring techniques.
• Continually partner with our Boutique Directors to help them choose the best retail staff for each boutique.
• Ensure the continuous improvement of interview tools and techniques and enhance the integration of new hires.
• Manage the offer process through negotiations and contract preparation in conjunction with the managers.
• Build a structured welcome plan with the hiring managers to ensure effective onboarding of all new hires.
• Prepare and present recruitment statistics to identify rends and improve time to fill metrics.
• In collaboration with the other members in the HR team responsible for entering all new hire entries and job-related changes in Workday.
• Conduct exit interviews.

Learning and development

• Partner with the Boutique Management teams to determine the holistic learning requirements for their teams (soft skills, technical and business competencies) and ensure the trainings proposed target the right skillsets.
• Build learning road maps for key talents and for potential succession candidates taking into consideration specific needs, operational challenges and organizational priorities.

What you will bring to the role:

• Advanced knowledge of the people side of the job market in Canada
• Bilingual: essential, either English and French, or English & Mandarin, spoken and written
• Relevant experience in recruitment and/or talent acquisition
• A working knowledge of HRIS, ideally Workday
• Comfortable in a coach-like role
• A collaborative approach to driving projects forward
• A comfort with influence without control
• Resilient positivity and energy
• A genuine passion for discovery through listening
• An ability to blend the People & Retailing perspectives
• A working knowledge of LinkedIn Recruiter
• Excellent organisation, attention to detail and accuracy
• The ability to effectively manage volume and niche searches, often simultaneously

You are energised by:

• A fast-paced working environment with multiple competing priorities
• Delivering a proactive coaching approach to our Boutique Management teams
• Acting as a partner to the Fashion division
• Building great relationships and networking across the market
• Creating an outstanding employee experience
• Strategically helping to minimise staff turnover and assist in talent development

What you would gain from this experience:

• Delivery of excellence in an environment that places long term success of CHANEL and its people at its forefront
• An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL
• An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.