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Title: Talent Acquisition & Retention Specialist
Employment Status: Full-Time, Permanent
Location: Vaughan Office: 7501 Keele Street, Suite 400, Vaughan ON, L4K 1Y2
The Company
Established in 1966, Masters Insurance is one of Ontario’s largest, independently owned brokerages that specializes in insurance and bonding solutions for the construction and development industries. As a rapidly growing company with an enduring passion for supporting our businesses, and our communities, we also offer personal and commercial insurance, group benefits and financial planning services.
Position Summary
As a Talent Recruitment & Retention Specialist, you will play an integral part in leading our recruitment strategies and employee retention company wide and work closely with business leaders and hiring managers to develop a clear understanding of business and talent needs. The successful candidate will be reporting to the Human Resources Manager.
Benefits
- Competitive compensation package
- Generous health and dental benefits program, including Healthcare Spending Account
- Robust Group Retirement Savings program with company matching
- Reimbursements of license fees and professional membership dues
- Full support of continuing education and growth opportunities, including career mentorship with senior management
- Hybrid work schedule that supports work-life balance
- Epic year-round employee events!
- Wellness programs, including a special initiative for new moms
- Opportunities to give back to our communities through philanthropic programs
- Membership to an exclusive employee discount program
- Discounts to gym membership and select local retailers
Masters assist employees by paying for work related courses, as well as annual licensing and designation fees, including CHRP and CHRL designations!
Key Accountabilities
Talent Acquisition
- Create, develop, and deliver talent acquisition solutions to source, attract and hire the best talent to meet the company’s business needs and diversity practices, including executive level positions.
- Assist hiring managers to understand business objectives, talent management and succession planning, as well as clearly define position requirements and ensure the recruiting process is being completed in a timely manner.
- Lead full-cycle recruitment company wide and ensure proper onboarding and orientation.
- Conduct phone screens and interviews for senior talent and present qualified candidates to the hiring managers for review.
- Proactively source candidates through social networks, recruitment portals and other tools.
- Build and maintain a network of potential candidates through proactive market research and on-going relationship management, conduct in-depth interviews with candidates and demonstrate the ability to anticipate hiring manager preferences.
- Work with hiring leaders as a trusted advisor and strategic partner, educating partners on the recruitment process, interview techniques and selection criteria, and managing the flow and quality and candidates.
- Tap into pipelines of talent with external organizations and associations, universities and colleges; all in alignment with established recruitment strategies.
- Collaborate with Marketing team to support Masters recruitment strategies.
Retention
- Monitor organization retention by staying informed of employee opinions, and recommend adjustments to employee engagement activities.
- Proactively manage and retain existing employees by building strong relationships and understanding their wants and needs.
- Gather qualitative and quantitative retention data by conducting and analyzing employee surveys and recommend retention initiatives to Human Resources team.
- Improve overall onboarding experience including leading and training of users and management of a company-wide HRIS system, namely Ceridian Dayforce.
- Work with managers to understand potential skill gaps, proposing and assisting with the coordination of corporate training sessions to close these gaps.
- Conduct and analyze exit interviews and use this information to improve employee retention.
- Meet with new hires and the respective manager to conduct probationary period reviews.
- Collaborate with the Marketing team in updating our LinkedIn company page.
- Report, identify and present market trends and solutions.
- Participate in the Health & Wellness Committee.
Candidate Qualifications
- A minimum of five (3) years of progressive Human Resources experience with two (2) plus years experience leading full-cycle recruitment.
- Sound knowledge of human resource recruitment practices, trends, and employment legislation, in order to provide professional guidance and direction.
- Exceptional relationship-building and relationship-management skills and trusted advisor for business leaders and hiring managers at all levels of the organization.
- Proficient in Microsoft programs, including Excel, Word and PowerPoint
- CHRP designation or pursuing.
- CHRL designation is an asset.
- Human resources experience in the Insurance Industry is an asset.
Skill Sets Required
- Effective working relationships with employees at all levels of the organization.
- Excellent listening and reading comprehension skills in order to interpret, assess the significance of, and retain information communicated verbally and in writing.
- Strong planning/organizational skills with the ability to be highly flexible and adaptable in order to manage multiple complex issues and competing priorities simultaneously.
- Strong analytical skills and timely decision-making ability.
We at Masters Insurance Limited are an equal opportunity employer committed to an inclusive workplace. We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout all stages of the recruitment and selection process. If you require accommodation, please contact us at (905) 738-4164 x2503 or email us at vdetoma@mastersinsurance.com.
