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WE ARE HIRING!
Role: Client experience coordinator
Function101 Chiro + Physio is a busy multidisciplinary healthcare clinic located in the heart of Locke Street’s vibrant village and we’re looking for a dynamic individual to grow with us in an administrative role!
The Client Experience Coordinator must have positive energy and strong interpersonal skills, able to provide exceptional customer service in a modern, fast paced, fun and welcoming clinic environment. For this role, we are looking for excellent organizational and administrative skills, superb time management and record keeping skills, a confident professional administrator with strong verbal and written communication that will contribute to the efficient day-to-day administration of the Function101 clinic.
Job duties include:
- Communicating closely with clinic owners as the primary contact, as well as the client experience representative team to ensure smooth clinic operations
- Welcoming clients, answering phone calls and emails confidently and professionally
- Scheduling appointments for multiple practitioners using electronic medical record system
- Submitting insurance claims and collecting payments
- Multi-tasking in a fast-paced environment
Requirements:
- Excellent computer and software skills using google drive, sheets, and docs
- Proficient with using the internet and email
- Exceptional telephone manner and customer service
If this sounds like a great opportunity for you please send your cover letter and resume to Eric and Samantha Nelson.
We can’t wait to meet you!
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-28 per week
Salary: $18.00-$22.00 per hour
Schedule:
COVID-19 considerations:
All patients and staff are required to wear a mask at all times in the clinic. Covid screening is required to be filled out prior to each patient visit.
Expected start date: 2022-04-18
